MOKI7 · PROMPT LIBRARY MEMBERSHIP
退款政策 / Refunds
1. 30 天全额退款 / 30-day full refund
会员开放购买后，自每笔会员订单付款之日起 30 天内，你可以申请全额退款，无需说明理由。是否已浏览或复制提示词，不影响这一承诺。手动续费产生的新订单同样适用。当前尚未接受会员订单。
When sales open, you may request a full refund within 30 days of each membership payment, without giving a reason. Viewing or copying prompts does not remove this guarantee. New orders placed for manual renewals are also covered. We are not currently accepting membership orders.
2. 如何申请 / How to request
通过下方客服入口联系 MOKI7，说明希望退款，并提供订单编号及购买时使用的联系邮箱以便核对。请勿提供银行卡完整号码、密码或无关身份证明。对于通过 Paddle 支付的订单，也可通过收据中的 Paddle 支持入口或 Paddle 买方支持网站提出申请。
Contact MOKI7 support below and state that you would like a refund. Provide the order ID and purchase email so we can locate the order; do not send full card numbers, passwords or unrelated identity documents. For Paddle orders, you may also use the support link in your receipt or Paddle buyer support.
3. 退款与会员权限 / Refund and access
核对订单后，符合本政策的退款将通过原支付渠道退回；实际到账时间取决于支付服务商和银行。退款完成后，对应订单的会员访问权限终止。我们不会就这次退款收取额外手续费。若迟迟未到账，请带订单编号联系客服核查。
After verifying the order, eligible refunds will be returned through the original payment method. Arrival time depends on the payment provider and bank. Member access for that order ends when refunded. We do not charge an additional fee for the refund. Contact support with the order ID if the refund is delayed.
4. 超过 30 天及法定权利 / After 30 days and statutory rights
超过 30 天的申请将结合服务未交付、重复扣款或其他具体问题及适用法律处理。本政策不限制消费者依法享有的撤回、取消、瑕疵救济或其他不可排除的权利。会员不会自动续费，无需另行取消自动扣款。最后更新：2026 年 11 月 5 日。
After 30 days, requests are reviewed for issues such as non-delivery or duplicate charges and under applicable law. This policy does not restrict statutory withdrawal, cancellation, remedies for defects or other non-excludable rights. Membership does not renew automatically, so there is no recurring charge to cancel. Last updated November 5, 2026.